Refund Policy

Refund & Return General Rules

gymsharksale.it.com provides customers with flexible and worry-free return and refund services, aiming to fully protect the legitimate shopping rights and interests of every user. All products purchased on our platform can enjoy standardized return and refund services in line with platform rules.

Return Time Limit

We support a 60-day free return period for all eligible orders. Within 60 days after you receive the goods, if you are not satisfied with the product or have non-quality-related or quality-related return demands, you can apply for return service through the official customer service channel or the platform order center, subject to the premise that the products are kept intact, unused and with original packaging.

Free Return Service

gymsharksale.it.com provides free return service for all eligible return orders. Customers do not need to bear the return freight, which greatly reduces your after-sales shopping cost.

Refund Processing Cycle

After we receive and verify your returned goods completely and confirm that the return conditions are met, we will initiate the refund procedure for you within the specified time. The whole refund processing cycle is 5 to 10 working days. The actual arrival time of the refund will be slightly affected by the processing cycle of your payment channel bank or platform, and we will follow up the refund progress in real time until the funds arrive successfully.

Refund Application Process

Customers can submit a return and refund application through the background order page of gymsharksale.it.com or contact our customer service team to assist in processing. We will review your application quickly and complete the whole after-sales process efficiently.

 

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